trader2B’s refund policy
We advise you to please read very carefully before signing up.
trader2B’s Services, products, or subscriptions purchased but never used, will have a 7-day (seven) refund policy. trader2B’s one-time use of services or subscription will be non-refundable. This includes but is not limited to support calls, demonstrations, presentations, software and mobile application logins, coaching sessions, market data access, and registration. Cancellation of any Service or subscription will be subject to the Billing Section of this Agreement. Should the User request a refund, a fee of $50 will be deducted by trader2B’s third-party payment processor.
When canceling a trader2B subscription, all future charges associated with future months of your subscription will be canceled. You may notify us of your intent to cancel at any time 7 business days prior to your renewal date; your cancellation will become effective at the end of your current monthly, quarterly, semi-annual, or annual billing period. You will not receive a refund; however, your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current monthly billing period.
In order to change or cancel your subscription please send us an email to [email protected]. Otherwise, you may cancel your trader2B subscription at any time by logging into your dashboard and following the cancellation procedure.
Non-refundable: You may not be eligible for a refund for the service you receive from trader2B. trader2B’s one-time use of services or subscription will be non-refundable. This includes but is not limited to: support calls, demonstrations, presentations, software and mobile application logins, coaching sessions, market data access, and registration. Cancellation of any Service or subscription will be subject to the Billing Section of this Agreement. Should a User request a refund, a fee of $50 will be deducted by trader2B’s third-party payment processor.
If you have any concerns about the trader2B service you have received, please email [email protected]. We will work with you to address your concerns.
In the event, trader2B issues a refund, the refund receipt is only for confirmation that we have submitted a refund to the payment method charged at the time of the original transaction, and that trader2B has no control over when the refund will be applied towards the payment method.