Trader2B Help & Learning / Knowledge Base
Knowledge Base
Knowledge base for platforms, trading, and risk management
“Subscription Expired” message while logging in to the mobile app
How do I login to the Webtrader platform?
Subscription Expired or Password Expired while logging in to the mobile app (Android)
Unable to log-in to the platform
Was able to log-in previously but can’t log-in now
When I login to WebTrader, it says “You don’t have any Quote Media account, please register your Quote Media account”
How do I place different order types such as OCO orders, Stop Orders, Limit Orders and Market orders?
I’m unable to execute orders
My account status say ‘Closed Position Only’
The time on my orders shows different but is executed in real-time
When flatting, it says “Insufficient Buying Power or Account Balance” mean?
Am I able to connect with my own API like in Meta Trader 4 or 5?
Can’t connect to Haywood gateway “
Chart is not working
Haywood trader Log
Haywood Trading Application is not opening on my desktop
How to Setup Keyboard Trading in Haywood Trader?
How to Setup OCO Order on the WebTrader Platform?
How to setup STP Order Type on WebTrader?
I already made a reset on my account, why my buying power is still not updated?
Is your desktop application available?
Remote Access
Why is the Market Data not showing?
Why is the PnL on dashboard does not match on the Platform?